The first time they had messed up the booking a few months ago can be forgiven. However we decided to go again to celebrate Lunar new year the Manager Sam advised that we had a booking for 2 on Saturday at 12.15. We turned up only be told that there was no booking, I showed the waitress the email from Sam, she went to get him and all he could say was that they were full and he apologised. That was it, we had spent time and money to get there. You will note that the reviews aren't verified so I urge you not to waste your time or money on a restaurant that treat customers shoddily. Happy to verify this review and attach emails from Sam at King Neptune