Busaba Kingston

I ordered a mince beef dish. However, nothing was mentioned in the menu that it is quite sweet. There was no taste of any herbs or spices, just the sweetness.

Ordered a duck pasta dish at the same time, same here, no mention in the menu that this is sweet. The portion is also quite small. I was given a sauce, which is also sweet(hoysin sauce). I would suggest that they mention this in the menu. Again, I can taste just that the pasta was soaked in hoysin sauce, and nothing more.p

I'm not saying that employees there should only talk/laugh in whispers, however, some, don't seem to understand that constant and ongoing loud, raw laughter that reverbrate throughout the restaurant, disturbs and changes the atmosphere of the restaurants.

This is not why customers come to this restaurant for!

I asked for no spice (as in spicyness. It even says "NO SPICY" on the receipt) and no garlic in both of these dishes. It doesn't seem like a big deal that there's cut up chillies on top, but think if the seeds got into the rice and I didn't notice. I just tasted the other dish and it is very spicy. I have gastroparesis so the food stays in my stomach for hours and burns the insides so I can't eat one of the dishes and the pork makes me feel sick, I'm not sure if it was cooked with garlic or not (I wouldn't doubt it as they ignored me asking for no spice). The pork is dry...
I'm disabled and this was going to be my meals for today and tomorrow as I don't have the energy or strength to cook... All of the food is cold as well.
Also the sticky rice is rock hard, stale, cold, doesn't have any seasoning. It hurts for me to try to break it into a piece to be able to eat it. Inedible...
This is the worst takeaway experience I've ever had...
I called them four times (Once on the "other" and once on the "takeaway" line on one day and the same on another day) and nobody picked up all four times and the call ended. Uber Eats can't do anything about it.