Unprofessional, swearing rude manager. Service strange, food average
I have never left a negative review on anything before, but I feel the need to write this.
We just got back from my girlfriend’s birthday meal, and I’m still in shock from behaviour of the manager. We ordered a groupon, and upon arriving the management decided that the geoupon was incorrect (he decided alcoholic beverages weren’t included in a deal where it clearly specifies ANY drink.) This could have been resolved quickly, but the manager insisted in bending over my girlfriend and pointing in her face. He raised his voice and told her ‘are you quite finished?’ when she was explaining the problem. He then asked her ‘did you go to school?’ when she was trying to work out the bill. He also swore. I explained to him his body language and verbal language was disrespectful, and he ignored my comments. This man came across as misogynistic (would he have spoken this way if we were not just 3 women?)- and unprofessional would be an understatement.
My only positive is that the food was fine. Compliments to the chef, but the manager was out of order.
I wish I could give a negative star, as I have never come across such a condescending, unprofessional, rude manager in my life.
Service was also weird- I was given a 0% Cobra beer after ordering a normal one- and was then told that I still need to pay for it as it was opened, even though it was their error.