I was at "The Folly" one day and it has been the worst experience ever in a while.
The design of the place it's really Fantastic rather then the Service and the Managers and Supervisors whose work there. You can feel an Hostile atmosphere in there as soon you walk in as the Manager it's unfair with the team members instead of helping, just complain to them in front of the customers for several times. I could see just Supervisors going in and out and walking around pretending to be useful but just chatting with the team. The Front of the House was flirting with drunk customers and using the phone.
While all this was happening we were still waiting for our orders.
I kindly ask to review the Managing of the restaurant at The Monument Station because what I saw was just unprofessional and unfair for the team.
I think that the Staff has to work in good environment and has to be supportive between each others mostly now with this Covid-19 pandemic where the team needs works.