AVOID AT ALL COSTS! we had a large booking for 16 people and on arrivals we were told there was no booking. After showing them the confirmation they said we had to wait outside until the whole party arrived. They made us wait 30minutes in the cold. When we finally had a table, which was not fit for a large group, we ordered our food which took around 1 hours to arrive. Understandable as it was a large order, however they then told us we had to eat and leave within 30minutes, because they had other customers. It was a friends birthday and we had a cake at the end. They told us it would be a cake fee of £20 and brought it out. One the cake was on the table we were told by the staff that they would
Not give us a knife to cut the cake because we had gone over the booking time. So they brought the cake out and did not let us eat it. Completely ruined the night and the atmosphere and we ended up having to take the cake back. Rude manager and poor service overall. They need to learn what customer service is. They have many fake reviews on here that do not reflect the true awful experience. AVOID!