Where the staff will make their own coffee, but not yours.
Living just round the corner, and a regular to what used to be the Clock Cafe, my neighbours and I went to try this place since its re-opening in the hope that is would be a lovely little place for Sunday brunch. Unfortunately this was not to be. The place itself is quite small with only a few tables, yet with 4 staff behind the counter making what turned out to be their own coffees it was up to us to clear the table. We then had to go up to the counter to ask if they could please wipe it down, then ask again for menus and after waiting 15 minutes, I eventually took everyone's orders and went up to give it to the staff who had refused to catch our eye (which is quite an achievement in such a tiny place). The coffees arrived cold with no spoons and upon going up to ask for spoons (as again, no one would come up to check on us), I was given one spoon (there were three of us…). The menu is limited and my friends ‘spanish’ breakfast arrived first, cold. 10 minutes later the other ‘sydney’ breakfasts arrived, also cold. It would have been tasty, even cold, had the poached eggs not been completely overdone. When you're paying through the nose for egg on toast, a runny yolk would be nice. Our plates were never cleared away, not even when we left. We had our cards out on the table for 20 minutes before I had to again go up and ask if we could pay. We were then told it was cash only. Luckily one of us had enough cash and we sat waiting for our change. As we were waiting the owner, who had just arrived came up and advised us “A private event is starting in 5 minutes.” Just as I was about to open my mouth to say we wouldn't really want to go based on the service we received, he said “So could you please leave.” And really that says it all. Stunned into silence, and informing him that we were just waiting for our change we promptly left. I'm not sure what kind of clientèle these guys are trying to attract but clearly they don't give a toss and are more interested in making coffees for themselves than, god forbid, a customer. A shame as Highbury is such a lovely, friendly little place and without the support of local customers it is going to fail pretty quickly. I hope the service picks up soon as it would be a shame to see this place closed once more when it has the potential to be great but when even the owner is trying to chuck you out to make way for a ‘private ’ event, it doesn't bode well. Put down your coffees, pull your socks up and make an effort please.