Jeff Tan's food with the arrogant and rude service of the staff
This is a restaurant where most of the tapas are consistently good. Hence, we regularly visit it and most of the staff are hardworking and offer an acceptable level of service.
Last Saturday it was different, the restaurant supervisor was rude, arrogant, not interested in setting up a harmonious atmosphere for anyone in the restaurant. He literally screamed at us in front of all the horrified guests who could not believe a customer can be treated in such a disgusting manner.
Based on the bad experience, I requested to remove the service charge, which he didn't do, I asked him for his name to put a formal complaint against him finding again his rude manners, obviously fruit of a dreadful upbringing and lack of professionalism. There is a name for those who try to rip customers off, and he totally deserves it. I am sure the owner will consider moving him to the kitchen porter position. Totally disgraceful and an insult to his family and circle!
I hope the management make a decision and kindly ask him to go to serve somewhere else.