Walking into this snazzy, comfortable yet smart resteraunt, choc-a-block with 20 year olds , I had a good feeling, and was then pleased when offered a table swiftly, the only issue being that neither me nor my company could see what we were doing due to the extremely dimly lit room, and soon realised that we cold also not hear due to the loud music, which would be great if it were a pub or club, but strange for a resteraunt . We then waited a while, without being told, and having to realise that all food and drink had to be ordered at a bar… Again strange for a place advertised as a resteraunt. We are neither old , nor middle aged, but so far was slightly bemused by the strange order of events. Our mistake might have been going on their deal burger nights, but again was really shocked that after having waited in the queue for a decent 15 mins , to be told that the kitchen was closed, and this at 8:45 in the week! One of our company made a bit of a fuss about this , before a lovely person came and said they would take our order anyway seeing as we had booked, but by this point , tension was running high, and it was past 10:15 , so we decided to leave it and go out for some traditional fish and chips , which was fare more satisfying.
My friend recently returned to here , but was shocked to be told that again, after calling , booking AND specifying that she wanted food not a drink, that the kitchen was closed again! So, after her having to make a fuss (again) and it being 9:00 on a weekday, she got served a chicken burger due to the fact there was no burgers! I asked her whether it was worth it in the end , and if the food was good, but all she could say was that it was fine…
To be honest, I think this place has to decide what it wants to be , because it's trying to be a resteraunt, a bar and a club and it's just not working in my opinion, it has a great atmosphere and mood, but what with the resteraunt tables and menus , and no large bar area, it left me feeling really confused.