We have been here before and the food was usually good, if expensive. We booked a table for 3 people at 7.30pm. When we arrived we were shown to a table near the front door, in a very busy and draughty position. There were approximately 6 empty tables in this section, so we asked if we could have one of those instead. The waitress said no, because the restaurant was fully booked. We pointed out the empty tables, but the waitress said they were booked. We then spoke to a supervisor and the manager, who both refused to let us have a different table. So we left, and we won't be going back. We went to Yim Wah at Caxton, where the food and the service is always excellent, not to mention friendly and welcoming