The Ivy Chelsea Garden

|  Brunch  |  £40–50
My lovely boyfriend took me here for brunch on Saturday, such a beautiful restaurant with great food and service.Lavinia our server was incredible and helpful to all of our needs and brought me out a lovely little desert
Definitely recommend it to everyone

Amazing location and food

Absolutely love this restaurant, will keep coming back.

The service was slow but it was very comfortable

Profit over people. We were a group of 10 celebrating a 70th birthday and 45th wedding anniversary. The restaurant has a policy of 8 people max to a table and, despite there being an empty table of 2 right next to the main table, the manager refused to sit our whole group together on the basis of policy. No flexibility or compassion that important events mean so much to families at this time. On top of this the shepherds pie main course arrived for the birthday boy cold and needed to be sent back. He described it as ‘I’ve had better ready meals’. I’ve dined at 3 other Ivy restaurants with great service and food. The manager at Chelsea Garden spent his night telling staff off and genuinely ruined an important occasion for our family. Other reviews from last night indicate other diners agree on the terrible service. None of us will return here. A huge disappointment for a meal booked 3 months ago.

Our starters were good. Unfortunately we then waited 50 minutes between our starter being cleared and our main course arriving.  Our main course was overcooked and lukewarm.  We suspected it had been waiting a long time for our waiter to collect our order.  Our waiter barely visited our table.

Overall every aspect was terrible. The staff were inattentive and failed even to bring us menus. The food was incredibly bad quality, over cooked and laden in salt. We asked for some bread with our soup and were given an entire loaf. We were charged for a drink we never had. We were served by 4 or 5 different waiters. We were sat at the wrong table and had to ask to be moved. The side dish we ordered tasted likeituad been run under a kitchen tap. The steak and the salmon both tasted like cheap frozen meats that had then been reheated and dipped in salt. The garnish was tasteless. Having to actually pay for these meals was an insult. It took nearly 2 hours to go through this ordeal and we both would have preferred to stay at home an order pizza. A total waste of time and money. There was nothing enjoyable about this experience whatsoever.

The Ivy RIP
If you ever went to the original Ivy, you would probably have shed a tear when it was turned into a sort of upmarket Cafe Rouge. Well, if you ever go to this branch on the Kings Rd, you will wail and beat your breast at the horror of what the Ivy has become.

I went for brunch on Saturday. I booked a table for 10 am,. I turned up on time and was told to wait at the bar as the table wasn't ready. I waited at the bar for 10-15 minutes looking at the half-empty restaurant, asked two different staff why I couldn't sit down. They would find out, they never did. Finally, we sat down. After 20min wait, we got to order. When they came. One of us was missing sausages. We asked if we could have some, they went off to find the missing sausages, never to return. We asked again. Sausages arrived. Espresso was returned for looking like the dregs of a cafetiere, weak and thin with no crema. Tea arrived with no milk. Toast arrived with no butter. Butter arrived with no knives. And on and on it went.

And we weren't the only one. Literally, every table around us, bar the couple taking pictures of each other was complaining.

Why it is so bad, I really don't know, It's not like it was full or that they didn't have a lot of staff running around, albeit headless.

What a sorry excuse for a restaurant. It deserves to be empty, the very fact it wasn't just shown how lazy and complacent people in this corner of LDN have become.

I really hope it closes down soon for the sake of the original Ivy's reputation.

it was a little difficult to accomodate my chilli allergy, but staff were very helpful. So many foods contain it almost indirectly. My friends warn d me that the innocous enough prawn cocktail was warm.....

Service splendid, plenty of ice supplied! 

I do find the prices a bit high for what you get, but it was a treat!