We had been looking forward to going here as we live nearby, so we booked a table for the first Euros game. Once we were seated we were completely ignored by the waiter, who was quite young and seemed new, and had to ask for everything - including cutlery which we had to ask for twice while our food was sitting cold. When we asked to see the dessert menu (because they didn't offer) he said "well it's the same menu so do you want to see that"... Yes obviously. The calamari was cold in the middle and the sangria was very weak and cloudy, not like sangria at all. Despite the pub advertising that it was playing the Euros, we had to ask several times for them to put it on the TV, by which time we had missed the first 20 mins. At the end of the meal we decided to request to remove the service charge as we didn't feel like it was deserved and were disappointed with the service. However the waiter, a different one this time, an American, said "well you can remove it but like everyone pays it" and said that a lot of work goes into it all and that if we had it removed the manager would be involved and it would reflect badly on them. He obviously wasn't the same waiter as before so perhaps he would have been better, but he was quite forceful that we pay the bill - even when we asked repeatedly not to. Overall a very disappointing experience and will not be recommending or returning.