Buenos Aires Argentine Steakhouse - Chiswick

Reliable great steak but the staff here really make this restaurant and the daily deals make it excellent value.

I was taken to Buenos Aires by my three sons for my 50th Birthday, firstly because I love and miss good beef steaks we used to eat when we lived in Spain, second as my son works for decanter magazine & liked the wine list and thirdly because its need the headlners comedy store where we were going later The selection of 4 6 oz steaks is a must – it fed 3 of us! deleicious cuts – my favourite was the rib eye, delicious and juicy and medium rare was medium rare! perfectly cooked. Staff were lovley, attentive without being fussy, decor warm and inviting and ecoustics perfect for a good atmosphere without being too loud even when it was full. I m going there again tonight a week after my birthday clebration.

I wouldn’t normally take the time and effort to get in touch with a restaurant after a disappointing experience as normally I cut my losses and never go back to the venue again.   I went to the Chiswick branch last night full of excitement and anticipation in devouring a deliciously, juicy rare steak and chips. My friend and I shared a starter and then each ordered the Churrasco de Lomo which is supposed to be a filet steak which has been marinated for 24hrs. I was practically salivating when I placed the order with the waitress only to find that my mouth dropped for all the wrong reasons when it finally arrived in front of me. The steak wasn’t cooked rare, the garlic was raw and the meat (supposedly filet) was tough, sinewy and incredibly hard to cut. A filet is supposed to be light, full of flavour, tender and a low fat cut of meat. The steak we had last night was the exact opposite and I had to use a lot of elbow power in order to cut the meat – even in most average pubs that serve filet steaks, I haven’t had to saw away at the meat like I did last night.   When I provided my feedback to the waitress she went away and I heard nothing from her again. I would have expected that the waitress would have informed the restaurant manager and the chef regarding a customer’s feedback, and it would have been courtesy for the manager to come over and discuss with the customer in question. I received no feedback and in fact the only real feedback I got from the waitress was when she queried why my friend and I weren’t going to pay the discretionary service charge. I asked her if she passed on my feedback/comments on the steak and she mumbled that she had.   I’m half-Brazilian and a complete carnivore and have also visited Argentina and have many Argentinian friends that love nothing more than a glorious asado with various cuts of meat. I also regularly dine out at Gaucho in the City and in Richmond and even if you’re ordering a sirloin, rump or flank steak they are always tender – as for their filet steaks …you could actually use a butter knife to cut the tender meat. On their website Buenos Aires Steak House state they only use top suppliers of beef – I was wondering if they regularly implement monitoring and quality control of both their suppliers and also of the chefs that are cooking the steaks in their restaurant?   Admittedly, I did eat the steak but in fairness I had worked an 11 hour day and would have eaten anything as I was ravenous. On the plus side, I’m glad that I did finally get to sample the cuisine in their restaurant as now I know where to avoid in the future.

Fantastic experience all round. Little issues – no-one to greet us at the entrance, limited starter menu, and slow delivery of dessert did not detract from a wonderful meal. The wine list is not expensive, but we were able to try a variety we had never tried before, the side dishes were excellent, and , of course, the steak was perfect. I would recommend this friendly restaurant to anyone.