It was meant to be a celebration dinner but turned out a great disappointment. The atmosphere was subdued for a Saturday night, but we quickly realised why the Bistro was half-empty: the Escargots was a disastrous starter - a tasteless mess of shrivelled blobs looking like they came right out of the micro oven. No appetising sizzle, none of the glorious smell of hot garlic butter... and served with cold stale bread too. The Ribeye Steak - the best steak on the Menu - was a grey, tired mass of tough matter, clearly grilled for too long at the wrong temperature; it was served with over-salted soggy chips and Bearnaise although we asked for peppercorn sauce. The Chocolate mousse gave us a glimpse of what we were hoping for that evening: a subtle, well-balanced beauty of a dish, a genuinely memorable finale to an otherwise memorably bad dinner experience. Add the indifferent service and you won't be inclined to come again. In response to my bad review the management sent me a groveling apology promising "to sort this out" - but I've never heard from them again. What a birthday celebration...